Listening is a much-undervalued business development skill, yet in this constantly changing world, it’s more important than ever.
Customers are like icebergs. Some of what we know about them is visible, but much is hidden beneath the surface ready to be discovered if you have the mindset and curiosity to do so.
Ernest Hemingway once said, ‘I like to listen. I have learned a great deal from listening carefully. Most people never listen.’
In this 30-minute webinar, we will explore how to listen not just to hear, but to discover and really understand. Skills that will help us to build trust and become better communicators and solution providers.