Who are we?

We form partnerships with organisations in both the public and private sector with the aim to develop their teams and assist them in tackling their L&D challenges.


All of our training programmes are bespoke, working closely with our partners to assess areas needing improvement,  our teams of professional trainers, consultants and facilitators then build a bespoke programme that directly aims to tackle our partner’s organisational challenges. 

From the newest start-ups to some of the biggest global brands, whether it’s a series of workshops designed to introduce a company-wide change programme, to create a world-class sales organisation, or incorporate a blend of webinars to reach your teams globally,

Masterclass can help you maximise your team’s potential and deliver the breakthroughs you’ve long awaited. 

We provide tailored training programmes in the following fields:

  • Business Development
  • Change Management
  • Client Relationship Management
  • Coaching and Mentoring
  • Collaborative Working – ISO 9001 accredited
  • Communication Skills
  • Consultative Selling
  • Customer Service
  • Diversity & Inclusion
  • Emotional Intelligence
  • Employee Engagement
  • Graduate Onboarding
  • Kouzes and Posner – Leadership Challenge®
  • Leadership Consultancy
  • Management Training
  • Performance Management
  • Presentation Skills – including for Radio, TV & Video
  • Powerful Presence
  • Sales Training – from telesales to strategic bid management
  • Unconscious Bias

Upcoming Events (Public Webinars)

Presented by Isobel Rimmer

Founder, Executive Coach and Trainer, Masterclass Training

Building Trust in a Professional Environment

02 May 2019 | 10:00 – 10:30 AM (BST)


What does your behaviour say about how trustworthy you are?

Join this 30 minute Masterclass Mini on ‘Building Trust’ and find out how our behaviour influences our ability to build trust and why we find it easier to trust some people – and not others.

We’ll look at the factors that underpin trust and how ‘emotional intelligence’, self-awareness and empathy can help us build trust with people even when we don’t know them well.

And we’ll look at what we can do to manage our emotions so that we deal with difficult, challenging or stressful situations in a more controlled, authentic and appropriate way.

Presented by Isobel Rimmer

Founder and Trainer, Masterclass Training


Presented by Isobel Rimmer

Founder, Executive Coach and Trainer, Masterclass Training

Negotiating and Influencing

07 May 2019 | 10:00 – 10:30 AM (BST)


As part of our Masterclass Mini webinar series, we invite you to join us on this free 30-minute webinar on negotiating and Influencing to explore how to become more competent and confident in negotiating and influencing – these skills can be used in a professional or personal environment.

The objectives of this webinar are:

  • To see what effective influencers and negotiators do and why that works
  • An introduction to the process of negotiating and how it can be used to produce a successful outcome
  • Introduction to tips and techniques on overcoming challenges when negotiating and influencing.

Our learning formats offering are convenient for all

Our approach to delivering programmes is adaptable to all organisations, breaking down barriers with simplicity.