Building Trust in a Professional Environment
02 May 2019 | 10:00 – 10:30 AM (BST)
What does your behaviour say about how trustworthy you are?
Join this 30 minute Masterclass Mini on ‘Building Trust’ and find out how our behaviour influences our ability to build trust and why we find it easier to trust some people – and not others.
We’ll look at the factors that underpin trust and how ‘emotional intelligence’, self-awareness and empathy can help us build trust with people even when we don’t know them well.
And we’ll look at what we can do to manage our emotions so that we deal with difficult, challenging or stressful situations in a more controlled, authentic and appropriate way.
Presented by Isobel Rimmer
Founder and Trainer, Masterclass Training