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Training Programmes

HOW DO WE HELP PEOPLE PERFORM AT THEIR BEST?

MINDSET

You don’t want your people to meet expectations. You want them to exceed. Be the best they can and that means thinking a little differently. When we open our minds, when we see possibilities, we can apply new ways of working.

TOOLSET

To succeed your people need tools to do the job. Practical techniques, frameworks, recipes – that will equip them to be more competent in what they do and more confident in how they do it. Every Masterclass is packed with proven techniques they can start to use straight away. We call it the toolset.

SKILLSET

When your technique is good, repetition is your greatest friend. When it’s poor, it’s your greatest enemy. From the get go, we show people how to use and apply the tools so that, even when faced with challenging situations, they’re equipped to handle them. A skillset for life.

VERSATILE, DYNAMIC, BESPOKE TRAINING OPTIONS

Natural Business Development - Masterclass UK Leadership Training

NATURAL BUSINESS DEVELOPMENT

When you reframe what selling really is – helping a customer solve a problem and want to work with you, and even better recommend you – doors open.

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Masterclass UK – Leadership Business Development Training category hero image for Leadership & Management programmes. Shows 2 women leading a brainstorming session, 3 other staff onlooking in relaxed but engaged way.

LEADERSHIP & MANAGEMENT

Often managers are promoted because they’re great at their job, but not yet experienced in managing, motivating and getting the best from their people. Our job is to make that transition easier.

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Young smiling male call center operator doing his job with a headset.Portrait of call center worker at office.

POWER SKILLS FOR TODAY

Tough times call for tough teams and individuals who are empowered to make a difference. Masterclass™ has a wide range of ‘power skills’ training to help build competence and confidence.

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Presenting with Impact, Present with Impact - Masterclass UK Leadership Training

PRESENTING WITH IMPACT

Masterclass™ presentation training will guide and support your people from their first introduction to speaking to being able to confidently debate on TV or radio or lead a conference panel.

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Westcon Westcon
Trinity Trinity
Trend Trend
Merck Merck
Medstrom Medstrom
Avis Avis
BNP BNP
Citrix Citrix
DLA DLA
Hanson Hanson