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MASTERCLASSTM  TRAINING

Who are we?

We form partnerships with organisations in both the public and private sector with the aim to develop their teams and assist them in tackling their L&D challenges.

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All of our training programmes are bespoke, working closely with our partners to assess areas needing improvement,  our teams of professional trainers, consultants and facilitators then build a bespoke programme that directly aims to tackle our partner’s organisational challenges. 

From the newest start-ups to some of the biggest global brands, whether it’s a series of workshops designed to introduce a company-wide change programme, to create a world-class sales organisation, or incorporate a blend of webinars to reach your teams globally,

Masterclass can help you maximise your team’s potential and deliver the breakthroughs you’ve long awaited. 

We provide tailored training programmes in the following fields:

  • Business Development
  • Change Management
  • Client Relationship Management
  • Coaching and Mentoring
  • Collaborative Working – ISO 9001 accredited
  • Communication Skills
  • Consultative Selling
  • Customer Service
  • Diversity & Inclusion
  • Emotional Intelligence
  • Employee Engagement
  • Graduate Onboarding
  • Kouzes and Posner – Leadership Challenge®
  • Leadership Consultancy
  • Management Training
  • Performance Management
  • Presentation Skills – including for Radio, TV & Video
  • Powerful Presence
  • Sales Training – from telesales to strategic bid management
  • Unconscious Bias

Upcoming Events (Public Webinars)


Presented by Isobel Rimmer

Founder and Trainer, Masterclass Training

Deliver with Impact

25 February 2019 | 11:00 – 11:30 AM (GMT)

1. Do your nerves sometimes get the better of you when you present?
2. Do you get worried or anxious when handling questions in a presentation?
3. Do you know what to do to get your voice ‘presentation ready’?

If the answer is YES to any of the questions listed above then join us in our next webinar, when we’ll show you:

• How to get ready to deliver with impact
• What you can do to manage your nerves
• How to project your voice
• How to handle questions – and what to do when you don’t know the answer


Presented by Isobel Rimmer

Founder and Trainer, Masterclass Training

Working in a Virtual Team

11 March 2019 | 10:30 – 11:00 AM (GMT)

 

Join Masterclass Training for a short 30-minute webinar. During this time, we will demonstrate how we help organisations and professionals implement an effective virtual working environment for their teams, collaborating virtually to:

  •  Gain new Tips and techniques on establishing a common goal and working cohesively as a virtual team
  • Establish an understanding of the standards expected of a good virtual team
  • Address the specific challenges for virtual teams, including communication, trust and team building
  • Explore ways of overcoming these challenges and creating great virtual teams


Presented by Catherine Wilson

Facilitator and Senior Account Manager, Masterclass Training

The Leadership Practices Inventory® (LPI®) – A leader’s first step to achieving the extraordinary

26 March 2019 | 10:30 – 11:00 AM (GMT)

Join Masterclass Training for a short 30 minutes webinar, part of the Masterclass Mini Series on the Leadership Practices Inventory® (LPI®) 360 – A leader’s first step to achieving the extraordinary. During this time, we’ll take you on a journey on how Masterclass helps organisations and professionals analyse their leadership capabilities and competencies, we’ll also cover:

  • The background to the Leadership Practices Inventory (LPI) 360 and how it works
  • Looking at exemplary reports – explore inconsistencies, an overview of the report and how areas for development are assessed
  • How it helps teams and professionals improve their leadership competencies


Presented by Catherine Wilson

Facilitator and Senior Account Manager, Masterclass Training

The Five Practices of Exemplary Leadership® – An Introduction to The Leadership Challenge® (LPI)

09 April 2019 | 10:00 – 10:30 AM (BST)

 

Join Masterclass Training for a short 30 minutes webinar, in the second part of the Kouzes and Posner themed webinar, during this live webinar your presenter, Catherine Wilson, will demonstrate how we focus on developing behaviours which are based on insights from the LPI.

We will also explore:

  • How to clarify one’s values and principle as a leader and how we communicate and focus the efforts of others more effectively
  • The Five Practices of Exemplary of Leadership – which are shown to be consistently present when effective leadership is in evidence
  • A description of each practice and how they can be applied to one’s journey to becoming an extraordinary leader


Presented by Isobel Rimmer

Founder, Executive Coach and Trainer, Masterclass Training

Building Trust in a Professional Environment

23 April 2019 | 10:00 – 10:30 AM (BST)

 

In this short 30 minute webinar on ‘Building Trust’ part of the Masterclass Mini webinar series.  Masterclass Training has helped organisations ensure that they are viewed as and emit trustworthiness.

In this webinar you can expect to:

  • Understand the key principles of building trust
  • How emotional intelligence thinking is applied to daily interaction with colleagues and clients
  • Have an introduction to tips and techniques on how to handle resistance through greater understanding

Presented by Isobel Rimmer

Founder and Trainer, Masterclass Training


Presented by Isobel Rimmer

Founder, Executive Coach and Trainer, Masterclass Training

Negotiating and Influencing

07 May 2019 | 10:00 – 10:30 AM (BST)

 

As part of our Masterclass Mini webinar series, we invite you to join us on this free 30-minute webinar on negotiating and Influencing to explore how to become more competent and confident in negotiating and influencing – these skills can be used in a professional or personal environment.

The objectives of this webinar are:

  • To see what effective influencers and negotiators do and why that works
  • An introduction to the process of negotiating and how it can be used to produce a successful outcome
  • Introduction to tips and techniques on overcoming challenges when negotiating and influencing.

Our learning formats offering are convenient for all

Our approach to delivering programmes is adaptable to all organisations, breaking down barriers with simplicity.

OUR BESPOKE SOLUTIONS