A shocking statistic emerged recently from Project.co. – a staggering 96% of people think the businesses they deal with could improve when it comes to communication. Is your organisation one of them?
As we come to rely ever more on email and messaging, we can lose the ability to get our message across well in person. How many of you have sighed or raised your eyebrows when chasing an issue and you get this as a response: “Well, I’ve sent them an email…”
This isn’t to blame Millennials and Gen Z because it happens to us all, but it raises a concern about how we need to support people. In our popular Masterclass: Speak Up, Speak Out programme we help people build their confidence and skills in speaking. These aren’t people who are doing formal pitches or presentations, they’re often technical specialists, young graduates, perhaps introverts who would prefer not to communicate face to face. And yet, they do need to speak up and speak out – in team meetings, project reviews, with customers, suppliers and colleagues. We show them how to structure their message, how to put themselves into the shoes of the person they’re talking to, how to build their confidence and how to achieve the best outcome every time.
Join us for this webinar where we’ll be talking about the importance of communication and sharing with you some of the tools and techniques we use in Speak Up, Speak Out.