“Isobel, Mike and Eddie were incredible and I’m very thankful for the class and the opportunity to gain these additional skills. Getting the input of a Chief Information Security Officer and to hear their techniques and thought process was invaluable, the instructors were excellent and again having a CISO made the sessions so much more beneficial to my learning.”
Delegate on a Collaborative Business Relationship Workshop
“Excellent course! Great at keeping the attention high without anyone distracted. Many thanks for your time & your commitment during the session to all the attendees – very useful to have discussions with the customer and share his experience and point of view.”
Delegate from a Business Effective Relationship Workshop
Enjoyed this training session, the trainer had good knowledge and the content and case studies were relevant to my role. This programme was certainly interesting, now we just need to execute. Thank you Masterclass for this great training, I learnt a lot of amazing new stuff that is easily applicable to my job, our sales teams will benefit hugely from this training. Thank you!
Delegate from a leading Cybersecurity firm
How Masterclass Training can help?
Masterclass Training has pioneered sales training, client relationship management and business development coaching for 30 years. We’ve helped hundreds of businesses grow revenue, profits and market share using “direct” sales channels – business to business (B2B) and business to consumers (B2C) as well as “indirect” channel sales.
Today top sales performers combine real business acumen, exceptional communication and admirable client relationship. Through effective questioning and listening, they build trust at every level within their client’s organisation. They referral rates are high because they truly understand the importance of delivering value, contribution and a return on investment. They are genuinely seen as “trusted advisor”.