About Masterclass ™
All our consultants are highly skilled facilitators and trainers and experts in coaching and mentoring – our management and leadership specialists have first hand experience of managing teams and delivering results, our sales experts are “quota carriers”, our coaches’ references demonstrate their worth, our presentation skills and voice specialists lead by example.
We work with you to identify the business and organisational issues you face and what you want or need to change. We look at how you will measure success and what return on investment you want to achieve. Only then do we create and tailor our solution.
Whether you work with our performance improvement specialists, our executive coaches, our sales training consultants or one of our lead trainers, expect a rigorous approach.
Our commitment to quality and our full ISO accreditation means that we monitor, very closely, the quality of our training team and the results that our clients achieve. Like you, we want to know that what we do makes a difference.
"Masterclass have always taken the time to really understand our needs and have worked very closely with us in shaping the format and content of training courses and a Leadership Excellence Programme to our specific requirements. One of their key strengths is their ability and desire to bring their vast experience of working with other clients to us in a way that adds true value, and it has definitely helped us to strengthen our business."
"Weight Watchers used Masterclass to deliver Performance Management training with a small team of Managers. They really took the time to understand the specific challenges of the individuals and the business and delivered a workshop based on current live situations rather than generic and the feedback from the managers was fantastic."
"I trust Masterclass to consistently provide quality training which is targeted to our business needs. Feedback has always been excellent and transfer of learning to the workplace is clearly apparent. I would recommend Masterclass to any company requiring a high standard of tailored, customer-focused events."
"Thank you so much for last week, I’ll be honest and say I didn’t have high expectations but I couldn’t have been more wrong! I got so much from your course and came away feeling much more confident and motivated. You’ve helped me realise that a 90/10 split on time as a “player manager” is not sustainable and that I need to utilise my team more, even doing so this week is already starting to make a difference"
"I have been offered the role of GCM at Moreton Park. I clearly had a successful interview and part of that was due to the powerful presence course, I maintained eye contact, did not drop my head, I was wearing an aqua blue shirt and the hair was gelled up as advised. I spoke clearly and firmly and had nothing in my pockets. It’s very easy to walk away from these courses and take nothing from them. I haven’t and it’s paid off."
Really enjoyed this part of the course. Very good and clear content Jane is super skilled. I have really enjoyed this opportunity and am grateful for everything from Masterclass."
"I thought Paul was excellent and would certainly recommend this course and attend a course with him again. I have learnt so much today and can't wait to put it into practice. Thank you."
"Excellent!!! Hayley is a true inspiration!! Excellent, very enjoyable course. Hayley has given me my confidence back - thank you Enjoyable, fun and very informative. Thank you."
"Fantastic, really interesting. Really personable, made the subject much less intimidating. Excellent day, effective and "easy" techniques to improve."
"Excellent delivery of the course.. Excellent trainers. Good trainers who have relevant experience and know how to keep the attention. All 3 of you did an excellent job. One of the best trainings I've had."
"Great 2 days with lots of energy and relevant conversations. Enjoyable 2 days with interesting and relevant content. Excellent, good sense of humor."
"It was a lot more interesting than I expected. I really enjoyed the interaction and going into smaller groups. The use of ESP technique was helpful. Excellent, good sense of humor."
"Very skilled, clearly highly experienced facilitator, exceeded my expectations which were not low! One of the best most practical leadership development events I've done, thank you."
"Far exceeded expectations, enjoyed the day immensely. Brilliant! Totally impressed by Steve, subject matter expert and outstanding trainer."
"This was the best course I have been on. Most relevant course I have been on. Overall was a great course that does push you out of your comfort zone and try new things."
"Really good structured course, good pace and relevant to current role. Paul was fantastic!! Clear & helpful and went the extra mile with questions"
"Absolutely fabulous course - fun and informative; Paul is superb, would love to work with him again. Probably the best course attended at Vocalink - Engaging, interactive, fun, relaxed, Thank you well done"
"Thank you for an interesting and informative day; lots of good ideas, encouraged to participate."
"Very effective and will be used immediately,. Brilliant at applying training to workplace. Course is very useful, highly applicable to my job. Trainer is very competent in field of Project Management."
"I really enjoyed the last two days. I enjoyed taking part in the activities and have taken something away from this. Helped a lot for relevance of job. Very relevant and extremely helpful. Really positive."
"I like the idea of committing to an action and sharing with others at the end of each module to then report back at the following module"