Top 10 Communication Skills

Do you find communicating with your friends, colleagues and superiors difficult at times?

The ability to communicate with one another is crucial no matter what industry you work in. Everyday we communicate with others – in meetings, through presentations, via email, SMS or Twitter, formally, informally. And yet good communication – achieving the outcome we desire – often alludes us.

We’ve added below 10 tips that could help you with communicating on a daily basis:

  1. Listening
  2. Non-verbal communication
  3. Clarity Concision
  4. Friendliness
  5. Confidence
  6. Empathy
  7. Open-Mindedness
  8. Respect
  9. Feedback
  10. Picking the Right Medium

Masterclass has specialist trainers and coaches to address every aspect of personal and corporate communication. From teaching the basics of good telephone techniques to coaching senior political and business figures in high impact presentation skills we can help.

Our programmes include:

  • Influencing skills
  • Business writing skills
  • Personal presentation skills
  • Voice training
  • Image and impact
  • Networking
  • Negotiating and persuading

If you would like to find out more on the above programmes, please contact one of our Account Managers today via or simply call 01753 676 666.